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Shipping Policy

Shipping Policy

Last Updated:​ October 1, 2025

At PacEco, we are committed to getting your high-quality keyboards and mice to you safely and efficiently. This policy outlines our shipping procedures, timelines, and fees. Please contact us if you have any questions.

1. Shipping Areas and Carriers

We currently ship within the United States.

  • Primary Carrier:​ We primarily use reliable carriers like USPS, UPS, and FedEx for domestic shipments.

  • International Shipping:​ Currently, we do not offer international shipping. Please check our website for future updates.

2. Order Processing Time

  • Orders placed and paid for before 12:00 PM (Noon) PST​ on business days (Monday to Friday, excluding public holidays) are processed and shipped on the same day.

  • Orders placed after 12:00 PM PST, on weekends, or on holidays will be processed and shipped on the next business day.

  • Any items marked with specific shipping timelines (e.g., “Pre-order,” “Ships in 5 business days”) will follow the timeframe stated on the product page.

3. Shipping Methods and Estimated Delivery Times

Once your order ships, you will receive a tracking number via email. The estimated delivery times below begin from the day your order is shipped (not the day it was placed).

Shipping Method

Estimated Delivery Time (After Shipping)

Notes

Standard Shipping

3-7 business days

Free on orders over $50

Expedited Shipping

2-3 business days

Additional fee applies

Overnight Shipping

1 business day

Additional fee applies

These are estimates. Delivery times may vary due to carrier delays or unforeseen circumstances.

4. Shipping Costs

  • Free Standard Shipping​ is available for all orders over $50​ shipped to addresses within the continental USA.

  • Orders under 5.99**.

  • Expedited and Overnight shipping costs are calculated at checkout based on your location and the weight of your order.

5. Order Tracking and Changes

  • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

  • If you need to change or cancel your order, please contact us immediately​ at hi@funcheese.online. We can only modify an order if it has not yet been processed for shipment.

6. Shipping for Returns & Exchanges

Your satisfaction is our priority. Our return policy is designed to be simple and fair.

  • Company Error (Defective/Wrong Item):​ If you receive a defective or incorrect product, PacEco will cover all return shipping costs and send out the correct item promptly.

  • Customer-Initiated Return/Exchange:​ For returns or exchanges due to change of mind, the customer is responsible for the return shipping cost. Upon acceptance of the return, a refund or exchange will be processed. The original shipping fee is non-refundable.

7. Risk of Loss & Delivery Issues

The risk of loss and title for all products pass to you upon our delivery of the items to the carrier. While we are not responsible for delays or lost packages once they are in the carrier’s system, we will gladly assist you in filing a claim with the shipping company.

8. Contact Us

For any questions regarding your order or this shipping policy, our customer service team is here to help.

PacEco LLC

📍 Address: 34052 Bedford Ln, Dana Point, CA 92629

📞 Phone: +1 (835) 777-0542

📧 Email: hi@funcheese.online

Customer Support Hours: Monday-Friday, 9:00 AM – 5:00 PM (PST)

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